Overview
The Usage & Billing page (/msp/usage) gives a monthly view of what each customer org is consuming. It is the source of truth for billing your customers and for identifying orgs approaching their certificate limits.
Reading the usage table
Each row is one customer org for the selected month.
Orgs at or near their cert limit are highlighted — amber for ≥80%, red for at or over limit.
Selecting a period
Use the Month dropdown to view any past month. Usage data is captured in daily snapshots, so historical months reflect actual usage at that time — not a recalculation from current state.The current month shows live data pulled directly from the database, not a snapshot. Past months always serve from the stored snapshot.
Exporting to CSV
Click Export CSV to download the current month’s usage table. The CSV includes all columns and can be imported directly into billing spreadsheets or your PSA tool.Billing API tokens
External billing systems can pull usage data programmatically using a billing API token. Creating a token:- Scroll to the Billing API Tokens section on the Usage & Billing page
- Click Generate Token
- Copy the token immediately — it is shown only once
Cert limit alerts
CertForge does not automatically enforce a hard stop when an org exceeds its cert limit — existing certificates continue to work. However:- New issuances are blocked for orgs over their limit
- Orgs over limit appear highlighted in the Usage & Billing table
- The customer’s dashboard shows a warning banner